K, so I'm using my computer and then "click" my computer shuts down abruptly. I thought maybe it was just a fluke so I try turning it on again. It doesn't even get fully loaded again and it crashes once more. So I check online for some answers and because my computer is slightly over a year old and my warranty is expired, the site won't do anything for me. I have to pay atleast 50 bucks to get some sort of extra coverage. I say screw that. I find a 1-800 number and call. I'm on hold for about ten minutes and then when I get through to someone the guy says that he can't do much unless I want to purchase the extra coverage. Again, I think I'm screwed. But he asks what the problem is. I tell him and he makes a couple of suggestions. Well, needless to say it didn't fix the problem. So I ask a few other people if they have any suggestions. I try a few things and still nothing. So it looks like I might have to get some repairs done to it. Good thing is, is that there is a Mac Store over at the Yorkdale mall (20 min drive) which I believe does some repairs. But oh yeah, that means more money. Yay Hoo!!! I really hope its an easy fix cuz I hate not having my computer. Oh and the possible problem/repairs I think it may be: either a burned out fan, or a faulty power supply. I'm leaning more on the power supply issue only cuz the computer isn't on for very long before it crashes. Any one got any ideas, please forward them on to me. I'll keep you up to date as the story unfolds.
***Update**
So it turns out that it's my Flux Capacitor that's acting up. My computer is trying to go back in time but it can't get up to 88mph to do so, nor did it have the 1.21 jigowatts of power. Okay, so we all know that's not true and I'm a huge loser for even writing that, however, I did find out that my computer was possibly eligible for free repairs. Here's how that happened, as I was looking for answers online, I posted a question on the Apple discussion board. A guy wrote back that I might be eligible for the "iMac G5 Repair Extension Program for Video and Power Issues". I looked into it. My computer had to be purchases between certain dates, it was. It had to fall between certain serial numbers, it did. It had to show symptoms of Scrambled/distorted or no video, well that wasn't me. Or it had a no power issue. OOOO THAT'S ME!! Those were the requirements, so things were looking good. So this past Tues, I drove to the Yorkdale Mall, and you'd think that the Mall Directory would help finding the store a little easier but since there was construction in the mall, I thought wrong. After 15 twenty minutes of detours (and unable to find another directory) I find the place. So I'm standing and waiting to talk to a techie for a half hour, not a big deal I had no where to go. But people that came in after me were getting served, which didn't make sense since you had to sign up for service on a computer that was there, which I did. Anywho, I get my turn and I tell the guy was is happening and after I mentioned power supply, he basically phased me out. He proceed to open my computer, "Yep, that's it all right" and starts typing into his computer. Another half hour of me just sitting there, him not asking me questions or repairing my computer, just typing on his computer. He then says "We're going to change the logic board too, we have parts in stock for that but not the power supply, so it may take up to a week. Is that okay?" I said sure cuz what am I going to do otherwise, sprinkle fairy dust on it and have it magically work again to save time. Anywho, so he has me sign a work authorization sheet and I'm on my way. The next morning I get a phone call at 9am, "Hey it's Sean from Apple, your computer is ready" I'm thinking a week my ass. So now I have to drive my ass back there less than 24 hours after dropping it off. When I get there I asked if they got some parts in this morning and no one gave me a straight answer, like almost to say they came in right after I left yesterday. Anyways, I'm just in and out this time. I get home and it works. I looked at my receipt, $1196 in parts and labour! That's basically the price of a new system. However, since I qualified for that repair program, it didn't cost me one red cent. So needless to say, I was a happy happy fellow. That's my story. Now bugger off :)
Subscribe to:
Post Comments (Atom)
2 comments:
Failure of my Mac is the only thing that I fear. Unless I feel like taking an 8 hour drive to get it fixed, there's really nowhere for me to go. On the upside, I did take this into account and bought the extended warranty. By that time, I'll be good for a new one :)
If yours ever does shut down, you should be able to bring it to CompuSmart for repairs. I think they do repairs there, if so, since they are a Mac sales place, they can order the parts and do it there, might take twice as long though.
Post a Comment